Let the battle begin! We have pitted the benefits, features and solutions that both softphones and desk phones provide, against other to see which one offers the most value. We will let you decide who wins!
There's been a major shift in business communication solutions over the last few years. We have not yet ruled out the traditional desk phones and its uses, but softphones have gradually been gaining popularity with their multichannel communication offerings.
In case you don't know what is a softphone and what are its benefits when it comes to facilitating team collaboration, check out this infographic below which gives you an overview of two different business phone systems. Choose the one which best fits your small business needs: